All Categories ​>​ ​Order

Order

Order Cancellations

Due to the fact that each item is uniquely made for our customers and to the fact that we start production immediately after it is processed, please let us know within 24 hours after placing your ord…

Updated 6 months ago by Dorado Fashion

Returns & Exchanges

Due to the hard work and labor required to custom make the majority of our products, all sales are final. However we do allow for returns. Returns will be honored up to 10 days after the delivery dat…

Updated 6 months ago by Dorado Fashion

Can I Edit My Order?

We all change our minds sometimes. Order changes can be made within 24 hours after order has been placed. To make changes to your order, please contact us. Edit requests after 24 hours cannot be guar…

Updated 3 years ago by Dorado Fashion

My Address On My Shipping Notification is Incorrect, What Should I Do?

If you forgot to include an apartment number, or if there is a slight typo in the address, the order will most likely return to us. Once it does we can easily update the shipping address for you and…

Updated 3 years ago by Dorado Fashion

My Address On My Order Confirmation is incorrect, What Should I do?

You may have been really excited to place your order and missed a slight detail. We can relate ;) But don't worry, we can usually fix this for you within 48 hours of the order being placed or before…

Updated 3 years ago by Dorado Fashion

I Forgot To Use My Coupon

If you forgot to use your coupon when placing your order, that's alright. You can just contact our customer care team and ask them to add it to your order. Make sure you attach the coupon code when c…

Updated 3 years ago by Dorado Fashion

How Can I Change My Shipping Address?

To change your address before an order has shipped, please contact us within 48 hours of the order being placed with the following details and we’ll update them accordingly: Street address with apart…

Updated 3 years ago by Dorado Fashion

Why Didn't I Get An Order Confirmation?

There are a few reasons why this might happen: There may have been a typo in the email address you entered. (typos- we all make them!!). The email may have been routed to your spam / junk / promotion…

Updated 3 years ago by Dorado Fashion

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)