Shipping & Delivery Logistics
We know that you’re really anxious to receive your order and that you just can't wait for it. We can't wait for you to get it either! Rest assured that we’re working hard to make you the perfect item as fast we can.
Your item is produced according to the shipping method you chose when placing your order.
Logistics for Personalized Items (Step by Step):
- Order is placed and order confirmation receipt is emailed and/or texted to you.
- Order begins 24 hour processing at 12:00 AM (EST, UTC-5) Edits & cancellations can be done during this 24 hour period.
- Our specialists begin designing, producing, and testing items in your order. Production time is 1-2 Weeks before shipping.
- Once your items are completed, they are sent to our fulfillment departments located in Los Angeles, California, New York, and/or Atlanta, Georgia.
- A tracking number is emailed/texted to you. (Please allow 1-3 Business Days for the courier to update the tracking status)
- Your items are then shipped to the shipping address you provided according to the shipping method you chose when placing your order.
All domestic shipments are free above $70. If you select expedited shipping at checkout then you may be charged for more. Domestic shipments are shipped and tracked through USPS.
Estimated time for delivery: Be advised that many factors contribute to delivery time. We will be sure to ship orders out within the time frames that are listed on each product’s page. Personalized & handmade items take approximately 2 to 3 weeks for delivery. Once an order has been shipped, please allow 2 to 3 business days for arrival.
Standard International shipments are shipped with the most economic methods available based on location. The average delivery time for standard international orders is roughly 3-4 weeks for personalized items. Expedited Shipping options are also available at checkout. (DHL & FedEx)Please contact us with questions or concerns at firstname.lastname@example.org